There are growing numbers of counterfeit Bose products in the marketplace. Bose has become aware of sales of counterfeits of most types of Bose headphones; including QuietComfort 2, 3 and 15 Acoustic Noise Cancelling headphones by unauthorized sellers on popular auction and other e-commerce websites, and in flea markets.
In some cases, sellers located in China claim to be selling genuine "OEM" headphones, but these products are fake. Typically, these products are sold at a fraction of the price that Bose and its authorized dealers are offering.
Counterfeit products do not meet the high standards of performance found in genuine Bose products or have the proprietary Acoustic Noise Cancelling technology to hush the world around you.
The only way to be sure you're buying a genuine Bose product is to buy directly from Bose or a Bose authorized dealer. Bose products purchased by consumers directly from Bose or an authorized dealer, whether online, by telephone, from a catalog or in a store are genuine and carry the Bose limited warranty.
Buying from unauthorized dealers can be risky. Unless the dealer provides a receipt showing purchase from an authorized dealer, the products carry no warranty from Bose.
If you would like to report a suspected counterfeit Bose product, please send an email to:
report_counterfeits@bose.com.
Bose appreciates your assistance in preventing the distribution of counterfeit products.
Authentic QuietComfort headphones feature exclusive Bose advancements in noise reduction technology, making them the quietest yet.
The Bose branding is embossed -- not a sticker or painted on.
Can you tell the difference between this actual counterfeit QC15 headphone and the authentic Bose product shown above?
If you can't, you will likely purchase a fake if you don't buy from an authorized Bose dealer or Bose direct.
This counterfeit Bose QC15 packaging is almost visibly identical to the authentic Bose QC15 packaging.
Counterfeiters are very good at creating deceptive packaging and products to fool you into believing you are buying a real product.
Authentic Bose models have a three-button remote and inline microphone let you take calls on your iPhone and manage music on other Apple devices. You can control volume, track selection and voice applications, plus easily switch between calls and music.
Look for the official Bose Authorized Dealer badge featured on some retailers' websites. The URL should begin with "www.bose.com" to be valid.
Inquire whether a dealer is authorized:
800-999-2673 or privacyandsecurity@bose.com
Poor quality is common with counterfeit products. This counterfeit Bose QC15 has chipping on the battery door edge, and the battery terminal symbols are blurry and poorly formed.
If in doubt, compare a suspected item with an authentic product.
This counterfeit Bose QC15 has authentic looking serial numbers on the headphones, box and manual. It also has yellow ear cup foam -- it is a fake.
Counterfeit products are often listed on eBay and sold to unsuspecting buyers as "genuine" item
Authentic Bose QC15 headphones have blue ear cup foam, not the yellow shown here and common with counterfeits.
Beware - authentic looking blue foam ear cups are available for just $7.99 to further deceive you into believing you bought a real product.
Would you know that these headphones offered for $70 in "mixed colors" on a China website are counterfeit Bose QuietComfort headphones?
The price alone should be the first indication, and you will not get a Bose warranty. .
Removing the Bose trademarked branding in the image isn't going to fool anyone, including Bose trademark attorneys.
And, a dishonest seller of these $100 Quiet Comfort 15 fakes from China may actually send you headphones without the Bose branding.
Offered on a China website for only $119 and the notation - "The headphone you get will come with logo and retail box which as same as original."
The seller thought they were clever removing the brand, but left the trademark -- QuietComfort 15.
If the Bose manual is poorly printed, contains typos or looks like it was printed on a copier, you have a counterfeit.
The only way to be sure you're buying a genuine Bose product is to buy directly from Bose or a Bose authorized dealer.
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