We have recently become aware of several unauthorized retailers who claim to be selling SOUL products for unusually low prices.
These are NOT authentic SOUL products...they are FAKE. While they may look very similar upon first glance, these counterfeit products do not meet the high quality standards, regulations and audio performance that SOUL is known for producing.
There is a lot of hard work and years of engineering experience backing the true SOUL products, and we do not want you to be ripped off by these impostors selling cheap, copy-cat products. Also, since these fakes are not authentic SOUL products, SOUL cannot guarantee nor provide warranty on these items, which creates a very poor experience for people who are unaware of the issue and fall for the scam. We are actively working to increase awareness and educate our loyal fans on this issue, so please consider the following when you purchase:
If you come across a site claiming to sell SOUL products and the price seems "too good to be true" it is most likely NOT a legitimate SOUL product. Please make sure you are buying from an authorized retailer.
This is an authentic Soul SL300 performance headphone. Counterfeiters will often show you an image of an authentic product and packaging, but send you a fake.
This is an authentic Soul SL300 performance headphone. Be cautious of websites that use manufacturer's "stock" photos. This will not be the product you receive from counterfeiters.
This counterfeit Soul SL300 headphone purchased on AliExpress has obvious spelling errors on the box. It is also missing accessories listed on the box.
All indicate this is a fake and you won't get a warranty. Always buy from authorized Soul retailers.
Quality issues are always a good indication you have purchased a fake.
Wrinkled fabric, sloppy quality control and plastic molding problems are shown here.
Sloppy stitching, sagging fabric and wrinkles are all indicators these are fake Soul SL300 headphones.
Can you tell if these boxes are authentic or fake Soul SL300 headphones?
The advertiser is offering them for $71.00, which should be a good indication you will receive a counterfeit.
Just as fast as the manufacturer introduced the new Signature series, counterfeiters were advertising the fakes. One China counterfeiter offers a dozen Signature series SL300's for $986. That's just $82.00 each.
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